[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Verizon NY (LEC) prior notification

Sadly, I agree. If anyone is there late, it's a noc administrator looking at pictures of cats.

Sent from my Mobile Device.

-------- Original message --------
From: "Justin M. Streiner" <streiner at cluebyfour.org>
Date: 05/30/2013 8:11 PM (GMT-08:00)
To: Patrick <nanog at haller.ws>
Cc: nanog at nanog.org
Subject: Re: Verizon NY (LEC) prior notification

On Fri, 31 May 2013, Patrick wrote:

> On 2013-05-30 21:43, Valdis.Kletnieks at vt.edu wrote:
>> May not be workable without a sufficiently high call rate 24/7.  If you're a
>> small call center that usually has 3-4 calls per hour at 2AM, now long is "too
>> long without a call, time to get suspicious"?
> Correct.
> Alternatively, perhaps VZ has an outages list one could get on for any
> planned upgrades, so that one could test post-operation. While this
> would have helped the OP, it covers much (?) less of the error space.
> Or maybe get to know the local switch techs. Does VZ ex-nynex still have
> local switch techs, or did they centralize like Sprint/Kansas City?

The vast majority of Verizon's COs are not staffed with on-site techs on a
regular basis.  I suspect the same is true of most telcos.