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ICANN GDPR lawsuit

On 06/01/2018 05:24 AM, niels=nanog at bakker.net wrote:
> * hank at efes.iucc.ac.il (Hank Nussbacher) [Fri 01 Jun 2018, 06:56 CEST]:
>> The entire whois debacle will only get resolved when some hackers attack
>> www.eugdpr.org, ec.europa.eu and some other key .eu sites.  When the
>> response they get will be "sorry, we can't determine who is attacking
>> you since that contravenes GDPR", will the EU light bulb go on that
>> something in GDPR needs to be tweaked.
> Please stop inciting lawbreaking, and stop spreading long debunked
> talking points.  Both are really inappropriate for this list.

OK, then let's talk about something that IS appropriate for this list.
How does your shop, Niels, go about making contact with an operator that
is hijacking one of your netblocks, or is doing something weird with
routing that is causing your customers problems, or has broken BGP?

I will say right now that in large shops, the owner is NOT the right
contact.  In fact, if things are broken enough you may not be able to
send email to the owner -- he could be isolated.  The registration
authorities want the owner contact for legal reasons.  We poor sods in
the trenches need tech contacts, preferably contacts with clue.

In other words, how do you do your job in light of the GDPR restrictions
on accessing contact information for other network operators?

Please be specific.  A lot of NOC policies and procedures will need to
be updated.

Right now my policies and procedures book says to use WHOIS.  What needs
to change?