[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Comcast's business internet support
- Subject: Comcast's business internet support
- From: masoodnt10 at gmail.com (Masood Ahmad Shah)
- Date: Wed, 26 Dec 2018 15:57:26 -0800
- In-reply-to: <[email protected]>
- References: <CADJJukkNJSJy1Pwhwu-Jn2ssS8ww6-vH=rttvKq6k-Z7Bo4+VQ@mail.gmail.com> <[email protected]>
Thanks, Seth! I got a quick response from someone at Comcast.
Cheers,
On Wed, Dec 26, 2018 at 3:36 PM Seth Mattinen <sethm at rollernet.us> wrote:
> On 12/26/18 15:24, Masood Ahmad Shah wrote:
> >
> > You business support team keep insisting on sending an onsite tech. I
> > explained that I don't believe that will resolve this issue (There is no
> > evidence of an issue with the lines or signal levels) and it's a packet
> > loss inside Comcast network, most likely aggregation/backhaul.
>
>
> The easiest way forward is to let them send the tech out. That's the
> script.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20181226/550b1bcb/attachment.html>