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SmartNet Alternatives

On 2/11/2011 13:49, Andrey Khomyakov wrote:
> If only Cisco would sell "software only" support. 3rd party smartNet
> alternatives are nice for parts replacement. They suck for support, imho,
> especially, when it comes down to declaring a problem to be a bug.
> On quite a few occasions I found bugs in IOS and TAC submitted those as bugs
> and fixed them reasonably fast.

I thought there already was a software-only smartnet option?