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Time Warner Cable YouTube throttling

We have recently been having some serious speed issues with YouTube on our home connections, which are all Time Warner Cable.
Some searching on forums and such revealed a work around:

Block at the router.

This makes speeds go from ~1 Mb/s to the full connection speed (30 Mb/s in my case). It appears that TWC is forcing traffic to this netblock over a congested link, or otherwise throttling it.

Trying to communicate this to tech support results in the typical "Derrr, what?"

Does anyone at Time Warner care to comment on WTF?