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Recovering from spam resulting from compromised account



Hi Dave,
Try this page, linked from the google help page you referenced:
https://support.google.com/mail/bin/answer.py?hl=en&answer=81126&rd=1

Hope that helps
Andrew

On 22.11.2012 13:29, Dave Sotnick wrote:
> Thanks Matthew. Sadly, most of the bounce responses have URLs that
> point you to a help page that doesn't have further contact 
> information
> or just tells you to wait it out.
>
> e.g.
>
> http://postmaster.yahoo.com/421-ts03.html
> http://www.google.com/mail/help/bulk_mail.html
>
> I'll do the requisite digging and start contacting postmasters.
>
> -Dave
>
> On Wed, Nov 21, 2012 at 6:13 PM, Matthew Barr
> <mbarr at snap-interactive.com> wrote:
>>
>> On Nov 21, 2012, at 8:53 PM, Dave Sotnick <sotnickd-nanog at ddv.com> 
>> wrote:
>>> Also had reports that we're still seeing bounces to Gmail, Comcast 
>>> and
>>> Yahoo accounts.
>>
>>
>> The best thing to do is to go ahead and look at the bounce messages 
>> from the various ISP's, and see if they have any instructions or URL's 
>> to contact.
>>
>> If you don't have any of those messages at hand, you can see the 
>> bounce codes in the logs of your mailserver.
>>
>> If you don't have any useful messages in the bounce code, then you 
>> can probably look at the site for each ISP, and google their 
>> postmaster group.
>>
>> Matthew
>>
>>
>> Matthew Barr
>> Technical Architect
>> Snap Interactive
>> mbarr at mbarr.net