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SLA for voice and video over IP/MPLS



Hi Chris,

I never got this answer.

Chris, Tim, Anton and Martin,

thank you for all inputs. Really appreciate them.

Thanks
./diogo -montagner



On Mon, Feb 28, 2011 at 9:42 AM, Christopher Morrow
<morrowc.lists at gmail.com> wrote:
> On Sun, Feb 27, 2011 at 4:20 PM, Anton Kapela <tkapela at gmail.com> wrote:
>> On Thu, Feb 24, 2011 at 6:10 PM, Diogo Montagner
>> <diogo.montagner at gmail.com> wrote:
>>> Hello,
>>>
>>> I am looking for industry standard parameters to base the SLA of one
>>> network regarding to voice, video and data application.
>>
>> One won't find many, but a common rule of thumb is most apps will be
>> 'fine' with networks that provide 10E-6 BER or lower loss rates.
>
> out of pure curiosity, have you ever gotten a reasonable answer when
> asking a carrier about this? I can imagine a sale-rep's brain
> essentially exploding upon asking it. Additionally 'the network' is
> not 'the path my packets take' ... so what number are you really
> getting here?
>
> -Chris
>