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Future of the IPv6 CPE survey on RIPE Labs - Your Input Needed

We've sold routers for years, but make it clear to our customer that we are
doing this as a convenience to the customer and that we are not responsible
for it.

It's worked for hardware failure, and since we end up providing initial
support for home wireless routers, having a model we're familiar with makes
it easier.


-----Original Message-----
From: Dan White [mailto:dwhite at olp.net] 
Sent: Monday, January 31, 2011 9:51 AM
To: Jack Bates
Cc: nanog at nanog.org
Subject: Re: Future of the IPv6 CPE survey on RIPE Labs - Your Input Needed

On 31/01/11?09:28?-0600, Jack Bates wrote:
>On 1/31/2011 9:23 AM, Chris Conn wrote:
>>As for the DIR-615, it should, but it doesn't...At least, the E3/E4
>>revisions I had.  I contacted D-LINK support and was able to get a beta
>>build that seems promising.  But DHCP-PD over PPPoE works relatively
>>well, minus a couple of little "features".  I am hoping to have that
>>hammered out soon, as the 615 is a capable little sub-50$ home CPE.  But
>>D-Link engineering seems receptive to my observations.
>My concern as an ISP is the fact that we provide our own CPE, but 
>customers often buy off shelf CPE. This will lead to serious 
>interoperability issues if the whole market doesn't get their act 

There's a fine line we're trying to hold with what we support. We want to
establish a recommended list of residential grade routers for our customers
(where appropriate), that they can purchase themselves off the shelf,
without having to deal with the inevitable "you sold me this router, so you
need to make it work with my Wii and I don't feel that I should have to pay
you" type of headaches, if we were to actually sell the routers ourselves.
That rules out 3rd party firmware like dd-wrt, since the customer is
unlikely to get support when calling the vendor.

At this point, I'd be happy with two good options (two different vendors)
to recommend. So far, D-link is looking good.

Dan White