RE: Kodak Mailers

From: Eric Neilsen ^lt;[email protected]>
Date: 06/14/04-03:54:13 PM Z
Message-id: <000001c4525a$229dfcd0$51a0fea9@NEWDELL>

Nick, I just had a terrible experience with a Kodak mailer. I had a roll
of Kodachrome 200 that I'd had for a while nicely frozen. In a pinch, I
decided to use it since I had a mailer kicking around. I had always been
able to drop them off directly at the lab when I was in the Palo Alto area
and knew there was a Qualex facility here in Dallas. I drove over to it and
they would not accept it for shipping to the NJ lab, nor would they give me
the NJ labs address. I had to go on line to get that. After sending it in
regular mail I waited, and waited and waited. Finally, I contacted Kodak
and was told it left their lab on May 4th. It did not show up at my studio.
Well I had many emails with them to clarify contradictory information that
I'd been getting over the phone. They put a tracer on it with the US Post
office and I put one in with my local PO. They finally got it back after 4
weeks marked no such address. I had received bad service from my post
office before, but my address has been used by me for almost 5 years, and by
others long before me. Kodak reshipped it in a priority envelop and it made
it with no problem.

I think if I had 9 rolls, I'd send them all at once with a fed ex #. I don't
plan on restocking any more Kodachrome.

Eric Neilsen Photography
4101 Commerce Street
Suite 9
Dallas, TX 75226

> -----Original Message-----
> From: Nick Makris []
> Sent: Monday, June 14, 2004 2:45 PM
> To: Alt Photo
> Subject: Kodak Mailers
> Is anyone knowledgeable about the continued honoring of Kodak slide
> mailers???
> I have 9 of the 36 exposure mailers that are quite a few years old.
> Does anyone have any use for them?
> Many thanks,
> Nick
Received on Mon Jun 14 15:54:28 2004

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