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[ale] OSS support software

Mike Harrison wrote:
> On Tue, 16 Dec 2008, Christoper Fowler wrote:
>> Anyone have any suggestions on an OSS web based support ticket
>> tracking application?  I'm wanting to create tickets for
>> each customer and then we can work through them and track them.
> While it's not completely geared towards this, Sugar does it very well.

I've been trying to get ACT! ditched for Sugar for a year now.  No
such luck.  The sales reps do love ACT!. 

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