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Abuse Desks

On Wed, Apr 29, 2020 at 01:49:14PM -0400, Tom Beecher wrote:
> What if I am at home, and while working on a project, fire off a wide
> ranging nmap against say a /19 work network to validate something
> externally? Should my ISP detect that and make a decision that I shouldn't
> be doing that, even though it is completely legitimate and authorized
> activity? What if I fat fingered a digit and accidentally ran that same
> scan against someone else's /19? Should that accidental destination of
> non-malicious scans be able to file an abuse report against me and get my
> service disconnected because they didn't like it?
> Abuse departments should be properly handling LEGITIMATE abuse complaints.
> Not crufty background noise traffic that is never going away.

Sure. Handling legitimate abuse complaints would be quite sufficient. :)