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Cogent sales reps who actually respond
Probably going to shoot myself in the foot but we have been with Cogent
for 14 years and I have nothing but praise for their Service, NOC and
my Sales Rep who is top notch.
As usual, everyone's mileage will vary but it seems I am on the luckier
side in having this good experience with Cogent as opposed to others on
this list.
Mark
On 9/16/2019 12:19 PM, Owen DeLong wrote:
> Given their practice of harvesting whois updates in order to spam
> newly acquired AS contacts, any time it is my decision, Cogent is
> ineligible as a vendor.
>
> Iâ??ve had no trouble getting their reps to respond when the decision
> has come from above, but I prefer to avoid doing business with them.
>
> Owen
>
>
>> On Sep 15, 2019, at 13:13 , noc at as37662.com <mailto:noc at as37662.com>
>> noc at as37662.com <mailto:noc at as37662.com> <noc at as37662.com
>> <mailto:noc at as37662.com>> wrote:
>>
>> Hi fellow network operators,
>>
>> Do any orgs here have experience with a good Cogent rep? The rep we
>> got via Cogent's website is unresponsive to even basic questions. It
>> feels like we are dealing with a bot and copy-pasted replies.
>>
>> Thanks
>> Ruldu
>>
>
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