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Netflix VPN detection - actual engineer needed



Netflix needs to figure out a fix for this until ISPs actually provide IPv6
natively.



On Fri, Jun 3, 2016 at 3:13 PM Blair Trosper <blair.trosper at gmail.com>
wrote:

> Confirmed that Hurricane Electric's TunnelBroker is now blocked by
> Netflix.  Anyone nice people from Netflix perhaps want to take a crack at
> this?
>
>
>
> On Thu, Jun 2, 2016 at 2:15 PM, <mike.hyde1 at gmail.com> wrote:
>
> > Had the same problem at my house, but it was caused by the IPv6
> connection
> > to HE.  Turned of V6 and the device worked.
> >
> >
> > --
> >
> > Sent with Airmail
> >
> > On June 1, 2016 at 10:29:03 PM, Matthew Kaufman (matthew at matthew.at)
> > wrote:
> >
> > Every device in my house is blocked from Netflix this evening due to
> > their new "VPN blocker". My house is on my own IP space, and the outside
> > of the NAT that the family devices are on is 198.202.199.254, announced
> > by AS 11994. A simple ping from Netflix HQ in Los Gatos to my house
> > should show that I'm no farther away than Santa Cruz, CA as microwaves
> > fly.
> >
> > Unfortunately, when one calls Netflix support to talk about this, the
> > only response is to say "call your ISP and have them turn off the VPN
> > software they've added to your account". And they absolutely refuse to
> > escalate. Even if you tell them that you are essentially your own ISP.
> >
> > So... where's the Netflix network engineer on the list who all of us can
> > send these issues to directly?
> >
> > Matthew Kaufman
> >
>