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Anyone having issues with Equinix IX out of Ashburn?

I think we saw an issue like this a few weeks back in Chicago.  It took them longer than I would have expected to fix it, later they ultimately ended up upgrading software I think.

Graham Johnston
Network Planner
Westman Communications Group
johnstong at westmancom.com
??think green; don't print this email.

-----Original Message-----
From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Baker, Byrn
Sent: Friday, November 27, 2015 8:32 AM
To: nanog at nanog.org
Subject: RE: Anyone having issues with Equinix IX out of Ashburn?

All of our IX peers dropped around 11 UTC. All recovered about 30 mins later.

-----Original Message-----
From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Jeroen Wunnink
Sent: Friday, November 27, 2015 8:13 AM
To: nanog at nanog.org
Subject: Re: Anyone having issues with Equinix IX out of Ashburn?

We've seen issues as well. We've just started to turn the exchange up again and check if it's fixed.

On 27/11/15 15:03, Nick Ellermann wrote:
> At about 4:15 am eastern we lost our bgp peers on the Ashburn IX at Equinix. Equinix is not responding to our support requests, either they are overloaded with support requests or all on holiday. Curious if others know if there are known issues at this site or is it just us.
> Sincerely,
> Nick Ellermann - CTO & VP Cloud Services BroadAspect
> E: nellermann at broadaspect.com<mailto:nellermann at broadaspect.com>
> P: 703-297-4639
> F: 703-996-4443
> THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers.


Jeroen Wunnink
IP Engineering Manager - Hibernia Networks Main numbers (Ext: 1011): USA +1.908.516.4200 | UK +44.1704.322.300 Netherlands + | 24/7 IP NOC Phone: + jeroen.wunnink at hibernianetworks.com

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