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[ale] OSS support software
Robert Coggins wrote:
> I like eventum a lot. We used it at my last job and I spent a bit of
> time adding to it for our own needs. IRC support is fantastic as you
> have direct access to the lead developer.
I'm trying to get my head around how eventum does email.
I'm looking for a way that customers email an account
<support at company.com> and a ticket gets issued immediately. We
then converse over that ticket with the history going in the database.
> Christoper Fowler wrote:
>> Warren Myers wrote:
>>> There was a long set of answers to a similar question on
>>> Stackoverflow: http://stackoverflow.com/questions/114007/free-supportticket-software
>> The wiki page is amazing.
>> Right now I'm testing out Eventum.
>> Ale mailing list
>> Ale at ale.org
> Ale mailing list
> Ale at ale.org
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